Our company is currently hiring for the position of Customer Service Associate. As a Customer Service Associate, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships with our valued clients. If you have excellent communication skills, a passion for assisting customers, and the ability to handle inquiries and resolve issues effectively, then this role is perfect for you. Join our dynamic team and contribute to our commitment to providing exceptional customer service. Apply now !!
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Job details
Salary
15k
Experience
Fresher
Qualifictions
Bachelor's (Preferred)
Skill
Good communication & convincing skills in English or Bengali & knowledge of E-mail & MS-Excel.
Location
Ludhiana -Punjab
Joining Time
Immediate to 15 Days
Job Description
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Keep records of calls and sales and note useful information.