Persystent Consultancy is hiring a Field Server Engineer. The ideal candidate should have extensive technical experience, exceptional problem-solving skills, and the ability to manage multiple projects at once.
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Job details
Salary
3.5 LPA
Experience
2 + Years
Qualifictions
Diploma (3 years),B.Tech/B.E. and BCA
Skill
Knowledge of diagnostic systems/tools for HPE, Dell, Lenovo/IBM equipment Server hardware problem diagnosis, replacement of parts like HDD, Power Supply, RAM, Motherboard, etc.
Location
Noida
Joining Time
Immediate Joiner
Job Description
Responsibilities:-
- L1 field support
- Receive call from central dispatch team with details of device and initial diagnosis
- Contact customer, schedule visit and ascertain requirement of spares if any
- Get server logs from customer, if possible, and analyze them for proper diagnosis
- Attend to the incident and resolve it to the satisfaction of the customer
- Take customer sign-off after resolution of incident
- Normal preventive maintenance activities are also required to be carried out on visits to